Community Guidelines

Our Community Values

Seeze is built to connect buyers with trustworthy local creators through a safe, transparent marketplace.

• Respect for both buyers and sellers on the platform
• Honest, transparent communication about requirements and pricing
• Fair and genuine reviews based on real order experiences

Acceptable Conduct

• Communicate clearly and respectfully in order chats
• Share accurate requirements, reference images and delivery details
• Confirm order terms before making or accepting payment
• Report suspicious behavior instead of engaging with it directly

Do Not Share Contact Details

This is the most important rule on Seeze. Never share or request phone numbers, emails, WhatsApp, social media handles or any off-platform contact detail through order chats or profiles.

• All communication and payment must stay within the Seeze platform
• This protects both buyers and sellers under our escrow and dispute system
• Violating this rule leads to warnings, suspension or a permanent ban depending on severity

Messages That Will Get You Banned

The following types of messages are automatically detected and blocked. Every blocked message counts as one violation. Reaching 5 violations results in an automatic permanent ban.

• Phone numbers in any format — including 10-digit numbers, numbers with spaces or hyphens, numbers prefixed with +91 or 91, numbers split into groups, or numbers written in words such as "nine eight seven six five four three two one zero"
• Email addresses in any format — including standard emails, emails written with "at" instead of @, "dot" instead of ., or with extra spaces inserted between characters
• Any website or URL — including http/https links, www links, plain domains, shortened URLs, invite links, subdomains and domains written using the word "dot"
• Social media platform names — including WhatsApp, WA, Instagram, Insta, IG, Facebook, FB, Messenger, Telegram, TG, Discord, Snapchat, LinkedIn, Twitter, X, Threads, TikTok and YouTube
• Social media links — including wa.me, chat.whatsapp.com, instagram.com, facebook.com, t.me, discord.gg, linkedin.com, x.com, twitter.com and similar platform URLs
• Requests asking another user for their contact — such as "send me your number", "give me your WhatsApp", "share your email", "tell me your Instagram" or similar phrasing
• Messages with intent to continue outside the app — such as "contact me", "call me", "DM me", "let's chat on WhatsApp", "let's talk outside", "reach me on Telegram" or similar
• Obfuscated or disguised contact information — such as numbers or handles with extra spaces, dots, hyphens, underscores or decorative characters inserted to bypass detection

How Violations Are Counted

Every message that is blocked by the system counts as one violation against your account.

• 1st to 4th violation — message is blocked and you receive an in-app warning explaining why
• 5th violation — your account is automatically and immediately banned
• Upon ban, you lose access to all pages and features except the Ban & Appeal screen
• The 5 messages that caused your ban are permanently recorded and reviewed by the Seeze moderation team
• You may submit an appeal from the Ban screen — the admin will review your case and optionally provide an explanation for their decision

Unacceptable Behavior

• Harassment, bullying, or discriminatory behavior toward any user
• Sharing offensive, abusive or inappropriate content in chats or snaps
• Posting counterfeit, illegal or prohibited items for sale
• Spamming messages, promotional links, or irrelevant content
• Attempting to manipulate ratings, reviews or the leaderboard of sellers

Enforcement Actions

• Warning and content removal for minor violations
• Temporary account suspension for repeated violations
• Permanent ban for contact-sharing, fraud, fake KYC or serious misconduct
• Forfeiture of escrow balance or wallet credit tied to banned accounts

Reporting Violations

Users are encouraged to report rule violations or suspicious behavior to help keep Seeze safe.

• Email reports to automatechpvtltd@gmail.com with the order ID or user profile involved
• Include relevant screenshots where possible
• All reports are reviewed confidentially by the Seeze moderation team